Leading B2B Companies Come Together to Share Customer Engagement Practices

Marketing admiral and managers from abounding of the world’s top B2B firms, including Microsoft, EMC, Intel, SAS Institute, Wells Fargo, Hitachi Data Systems, Citrix Systems, and dozens of others will accumulate at the 2009 Summit on Customer Engagement in Boston on October 20-21, 2009. The accident will accompany calm some of the world’s foremost authorities on chump assurance strategies and programs to allotment adventures and account aural this analytical landscape.

“Your customers’ needs accept changed, their expectations accept changed, and their appearance of you and your competitors has changed. You charge to appoint with them,” said Bill Lee, President of the Customer Strategy Group. “At the Summit, we’ll accompany leaders in the chump administration amplitude calm to allotment account and applied solutions on how to do so.”

The Summit will focus absolutely on chump assurance efforts in the B2B space, and will affection admiral who accept a focus in this across alternating with accomplished affairs managers who run chump advertence programs, communities and amusing media, and advising boards programs, a allotment of added areas of expertise. Also, in an aberrant collaboration, the Customer Strategy Group is alive with the IT Services Marketing Association and one of the world’s arch technology analysis firms to advance the aboriginal absolute Report on Leading Practices in B2B Customer Engagement. The after-effects of the analysis will be presented at the Summit.

“Getting these admired anticipation leaders to coact on this analysis is a assurance of how important this affair is becoming.” Lee said. “This Summit is a have to for B2B firms analytic to accumulate admired advice on today’s barter in adjustment to reconnect with them in a allusive way.”

About Customer Strategy Group:
Customer Strategy Group helps businesses advantage key chump relationships added bigger to drive business success. Through industry research, tools, events, and peer-to-peer networking opportunities, we accommodate admiral and chump affairs practitioners the advice they charge to advantage their chump relationships in a way that is mutually amiable to their barter and their companies. For added advice appointment www.customerstrategygroup.com.