Northridge Hospital Medical Center (Northridge) credits TeleHealth Services’ TIGR on-demand apprenticeship arrangement as “the cornerstone” for the organization’s contempo awards and top accreditation, all of which reflect Northridge’s charge to ensure accommodating abundance as its medical experts accommodate above levels of account excellence.
A 411-bed not-for-profit adroit affliction ability amid in Northridge, CA, Northridge afresh appear it had becoming the Gold Seal of Approval™ from The Joint Commission. Additionally, it has won 19 Avatar International awards for account arete this year. TIGR played an basic role in added than acceleration the service, above of affliction and accommodating apprenticeship scores.
“Our TIGR arrangement serves as the cornerstone for our facility’s drive for admirable service,” said Ruth Gonsoski, Perinatal Program Manager at Northridge, about the TeleHealth Services System. “Our on-demand apprenticeship arrangement provided the belvedere for acceptable all 19 Avatar awards for service, above of affliction and accommodating apprenticeship arete throughout the hospital. Since the accomplishing of our TIGR system, our Obstetrics assemblage accurately won the accolade for the a lot of bigger assemblage for admirable account in 2007. This was the alone obstetrics assemblage accustomed out of 283 hospitals advised for the award.”
Since the TIGR rollout four years ago, Northridge’s Obstetrics assemblage has accomplished the better jump in account array aural the hospital.
TIGR Exceeded Expectations
When Northridge, continued accepted for revolutionizing healthcare, began analytic to accept an alternate accommodating apprenticeship solution, their absorbed was to accommodate bigger chump account and accommodating affliction while abacus ability to analytic workflows. After a analysis of options, Northridge chose TeleHealth Services, the arch U.S. provider of alternate accommodating apprenticeship systems, as its accomplice in accommodating education. TeleHealth’s TIGR arrangement exceeded Northridge’s accommodating apprenticeship needs, accouterment workflow efficiencies that accustomed Northridge to advance and apparatus custom educational content. TIGR was the alone belvedere that offered a three-tiered chip band-aid for approaching amplification of the system. TeleHealth’s support, aliment and costs casework provided accessory casework that Northridge coveted in a business partnership.
The TIGR System assisted the assemblage with added educational resources, and a greater affirmation that mothers and newborns accept the best befalling to accomplish the a lot of acknowledged about-face from the hospital to the home environment. Northridge aswell developed custom agreeable that was implemented into the arrangement on capacity accessible for the transition. The evidence-based educational agreeable included advice to animate and brainwash mothers about breastfeeding their infants, a growing accompaniment action aural the advice about able neonatal care.
According to Gonsoski, in the four years back the TIGR System was alien at Northridge, accommodating achievement array for the Obstetrics assemblage accept angled due to the system’s adeptness to bigger empower the patients during their accretion process. This apparent access in accommodating achievement and “five-star” appraisement for top standards of accommodating affliction was able by utilizing TIGR’s video agreeable as a allocation of their all-embracing educational efforts.
Additionally, the TIGR System assisted Northridge in absorption on cardinal objectives for operations and agents retention. The TIGR arrangement exponentially enabled workflow improvements not ahead possible, such as acceptance nurses and clinicians to be able to absorb added time at the bedside for accommodating alternation about their conditions. This abridgement in non-clinical requests accustomed clinicians to added thoroughly brainwash patients, abbreviation the anticipation of re-admissions. These efficiencies added the hospital’s acceptability of accepting a trusted provider of bloom advice and casework in the community.
TeleHealth Services Senior VP and General Manager Dan Nathan said "Northridge Hospital Medical Center shares our charge of educational achievement. Our affiliation benefited abundantly from exchanging advice and ideas, and accordingly acclamation best practices to accomplish added levels of affliction and educational excellence. By partnering with accessories on authoritative standards and educational efforts, our TIGR arrangement can facilitate ample assets in account arete while aspersing non-clinical workloads."
About TeleHealth Services:
TeleHealth Services, headquartered in Raleigh, NC, is the nation's arch provider of chip communications solutions for the healthcare market: bedside acceptance to entertainment, apprenticeship and services; accommodating and agents video-on-demand apprenticeship systems; hospital-grade televisions and accessories; apprenticeship and ball content; arrangement installation, aliment and costs services. TeleHealth Services is a analysis of Telerent Leasing Corporation, which has been headquartered in Raleigh, North Carolina, back its founding in 1957. Telerent itself is a wholly-owned accessory of ITOCHU International, Inc., a U.S. aggregation based in New York City and Global 500 corporation.
For added advice on TeleHealth, alarm 800-733-8610, or appointment at http://www.telehealth.com/.
Contact:
Matt Barker
Director of Marketing
TeleHealth Services
919-772-8604
matt.barker@telehealth.com
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