Monday, December 21, 2009

Questionable Cash for Clunkers Sales Practices Addressed by NHTSA

Consumers accept been sending www.cashforclunkersfacts.com abundant emails allurement questions about banker specific sales practices that are not included in the Cash for Clunkers bill or the NHTSA Final Rule document.

Consumers accept aswell been announcement comments on the accepted Cash for Clunkers blog apropos their specific adventures with bounded dealers that acutely affair their faculty of fairness.

Specifically, consumers are anxious about signing appropriate agreements that they feel afflictive with active to get a new car beneath the CARS program. Some consumers accept bidding that they accept no recourse added than to accede with bounded banker sales practices.

The Pasch Consulting Group (PCG), who operates the accepted Cash for Clunkers Facts blog, beatific an email to the NHTSA allurement for description on specific banker practices. Brian Pasch, CEO of the Pasch Consulting Group, airish this catechism to the NHTSA via email:

Question from PCG
Will the NHTSA be commenting clearly on three practices that consumers are advertisement to be commonplace:

1) Dealers accepting able clunkers and accept all accustomed paperwork but captivation aback accumulation on the new car until NHTSA approves deal

2) Dealers acute consumers to assurance abstracts that accomplish them accountable for the abatement if the appliance is not approved.

3) Dealers accepting able clunkers and accept all accustomed paperwork but sending consumers home in their auto until sales is approved.

NHTSA Response

The NHTSA is acquainted that dealers accept taken assorted approaches with consumers to allowance deals. However, NHTSA acerb encourages consumers to do their appointment afore entering into a accord and bethink there are abundant dealerships partaking in the CARS abatement program. Consumers should boutique about to get the best accord that apparel them.

www.cars.gov is the alone official website for the CARS abatement program. If consumers or dealers accept complaints, they should arrangement our administrator at (1-866-CAR-7891, TTY 1-800-424-9153 or if you doubtable fraud, alarm the Office of the Inspector General of the U.S. DOT on 1-800-4249071 or email at hotline@oig.dot.gov

PCG Translation
If you don't like the way in which a bounded car banker is authoritative the CARS transaction, go to addition dealer.

The NHTSA does not attending like their are traveling to footfall in the role of acceptable a regulator or a prosecutor. PCG translates their acknowledgment to say that they are acquainted of such practices and it is up to the chump to adjudge if they ambition to do business with a banker beneath those circumstances.

The NHTSA reminds consumers that if they accept a compliant, its important to alarm their artifice hot-line 800-424-9153 or alarm the Inspector General at 800-424-9071. Sharing complaints on any accessible appointment cannot amplify or boldness any affairs that affair consumers.

So the NHTSA is reminding consumers that if they feel they are accepting taken advantage of, they charge to address it anon to government website and government abutment services.

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