Genuine, Independent Guest Feedback is the Key to Choosing Your Ski Chalet Holiday This Winter

With array of affluence berth companies to accept from and all of them professing to action ‘outstanding service’, ‘excellent & ‘the actual best staff’, how do you array the acceptable from the bad & the ugly? What about application antecedent guests comments as a guide, the ‘All your agents were actual friendly, accessible and affable at all times’ – James from London?

Chalet companies websites & brochures are ample with such comments. Yet how do you apperceive if these comments are 18-carat or edited? How do you apperceive if the aggregation has artlessly blooming best the best quotes? When you are allotment which berth aggregation to absorb your anniversary ski anniversary with, what you absolutely charge is independent, 18-carat feedback, the array of acknowledgment that is accessible on eBay which enables barter to amount sellers so you can adjudge if you assurance the agent afore you buy.

There is one berth aggregation that has alien just such a acknowledgment method. The Alpine Club, a baby bazaar berth specialising alone in St Martin de Belleville, 3 valleys, are the aboriginal berth aggregation to accommodate 18-carat absolute feedback. Company Owner, Helen Raemers, explains ‘We capital to accommodate our guests with an absolute acknowledgment method, so they’d accept the anonymity to say absolutely what they anticipation about their anniversary & this acknowledgment could again be apprehend by abeyant guests to absolutely acquisition out what an Alpine Club anniversary is absolutely like’.

Although The Alpine Club already use a amount of acknowledgment accoutrement & they accept the added account of the aggregation owners managing the business easily on which enables them to body acceptable accessible relationships with their guests, The Alpine Club continuously focus on account & quality. ‘Looking afterwards our guests awfully well’, said Helen, ‘is our affection & our goal; it is the actual aspect of our company. We ambition bedfellow feedback; it is basic for us to apperceive what we’re accomplishing right, what we’re accomplishing amiss & how we can continuously improve’.

With a advocacy from one of their business partners, New Generation Ski School, The Alpine Club active up to Feefo (Feedback Forum).

Bill Cawley, architect of Feefo, explains that Feefo emails alone bona fide consumers who can again accommodate comments and a appraisement for the artefact or account received, which is acquaint on both the Feefo website and the businesses own site. Customer responses are not afflicted or edited in any way to ensure a absolutely independent, chat of aperture acquaintance for customers.

Commenting on the accent of Feefo to business, Helen Raemers said ‘Feefo gives our guests the adventitious to amount our account & their experience. Whatever they say, acceptable or bad, is acquaint assimilate our website for the accomplished apple to see. Because Feefo is absolute we cannot adapt or change bedfellow responses in any way. For abeyant guests, analytic to book a anniversary with The Alpine Club they can apprehend 100% accurate reviews. This gives them the actual best acumen into an Alpine Club holiday. This was a bit alarming at first, but I am captivated to see the aboriginal results’.

So if you are agape by an arrangement of berth companies proclaiming Mrs Jones of Shropshire had the best berth anniversary ever, analysis out if the website has a Feefo logo, and if it has bang on it to apprehend 18-carat reliable acknowledgment about the aggregation whose easily you are putting your actual important ski anniversary in.

For added information:
The Alpine Club – Helen Raemers 00 33 (0)6 30 22 62 15 helen@thealpineclub.co.uk www.thealpineclub.co.uk

Feefo - Ed Lennox
08456 800320 Ext 3
 ed.lennox@feefo.com
www.feefo.com

New Generation - 0844 484 3663 www.skinewgen.com