Monday, December 21, 2009

Edcomm Banker’s Academy Updates Internal Customer Service Training Program

The Edcomm Group Banker’s Academy has afresh adapted its Internal Customer Service training affairs with added agreeable and new alternate activities. Serving Your Internal Customer 201 has been revised as allotment of Edcomm Banker’s Academy’s charge to accouterment the a lot of abreast banking casework information.

Developing a ability of acceptable centralized chump account helps banks cut costs, access productivity, advance interdepartmental advice and cooperation, and addition agent morale. Effective centralized chump account aswell assists in adjustment goals, adapted processes and procedures, replacing interdepartmental antagonism with interdepartmental cooperation and carrying bigger account to the alien chump at the bank.

Serving Your Internal Customer 201, from Edcomm Banker’s Academy, teaches participants aggregate they charge to apperceive to bear able centralized chump account at their banking institutions. The affairs begins by teaching participants how to convenance acceptable centralized chump account by demonstrating aberrant responsiveness, quality, and flexibility, while teaching them how to accept the wants and needs of the centralized customer. Serving Your Internal Customer 201 again goes on to awning the accoutrement bare to accomplish bigger centralized chump satisfaction, how to advance time in centralized relationships, how to accommodated centralized chump goals and abundant more.

For added advice about programs like this, or to acquisition out how The Edcomm Group Banker’s Academy can adapt any training program, log assimilate www.bankersacademy.com or alarm +1.212.631.9400.

The Edcomm Group Banker’s Academy is a 22-year-old multimedia apprenticeship and advice consulting close specializing in the development of artistic business solutions that advance productivity, chump account and bazaar allotment - accouterment bottom-line results. The Edcomm Group Banker’s Academy has had the advantage of acceptable abounding acclaimed audience with business solutions in the anatomy of eLearning programs, classroom instruction, multimedia assembly and online and book based documentation. Edcomm Banker's Academy offers abounding off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training accurately advised for Banks, Credit Unions and Money Services Businesses (MSBs).

The Edcomm Group Banker's Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.

Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001, USA
T: 212.631.9400
F: 212.631.0659
linda.eagle@edcomm.com http://www.bankersacademy.com .

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