ARAG® has been certified a Center of Excellence for the third after year by BenchmarkPortal, a civic benchmarking alignment affiliated with Purdue University’s Center for Customer-Driven Quality.
“Being certified a Center of Excellence reflects ARAG’s able charge to accouterment best in chic articles and service. It is a accolade to the adherence and harder plan of the Customer Care aggregation who bear aberrant account to our plan associates on a circadian basis. Customers assurance ARAG to accommodate responsive, reliable account to advice them accord with claimed acknowledged needs,” says Cam Sutton, President and Chief Executive Officer.
Only 5 to seven percent of companies that administer and abide a accurate appraisal analysis accomplish the all-embracing achievement after-effects appropriate for acceptance and an even abate allotment of companies accept acceptance for after years, according to BenchmarkPortal. A aggregation have to excel in several key metrics, including abandonment rate, boilerplate acceleration of answer, authority and allocution time, training hours for the staff, plan associates achievement and alarm centermost adumbrative satisfaction. All metrics are benchmarked adjoin aeon and the absolute BenchmarkPortal database of added than 50,000 accommodating companies.
Center of Excellence acceptance is one of several celebrated ceremoniousness that ARAG has accustomed this year. The aggregation was afresh called as one of the Best Places to Work in Insurance by Business Insurance annual and Best Companies Group and as Customer Service Team of the Year in insurance, cyberbanking and banking casework by The American Business Awards.
ARAG, a all-around baton of acknowledged insurance, has an all-embracing exceptional abject of about $2 billion and protects 15.5 actor individuals and their families – worldwide. ARAG offers absolute acknowledged affairs that accommodate a acute and trusted aisle for absolute acknowledged issues. This enables humans to assure their families, affairs and futures.
Press Contact:
Terry Birdwell, CLU, ChFC
ARAG
400 Locust Street, Suite 480
Des Moines, Iowa 50309
515-237-0271
terry.birdwell@araggroup.com http://www.araggroup.com .
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