Monday, December 21, 2009

Alternate Access® Picks Up Open Source, Hybrid-Hosted VoIP Solution

Alternate Access®, a arch provider of converged communications solutions, has become the alone accustomed reseller of the trixbox® Voice over IP band-aid in the Triangle. Developed by Los Angeles-based Fonality®, trixbox offers baby and medium-sized businesses a reliable and adjustable accessible antecedent VoIP solution.

“We are consistently reviewing new articles in an accomplishment to accommodate our barter a advanced ambit of above communications solutions to accommodated their alone needs,” declared Kelly Lumpkin, Alternate Access CEO and administrator of business development. “Fonality’s trixbox is accessible for prime time. It is simple to use and exploits both the accessible Linux operating arrangement and accessible antecedent Asterisk® communications engine – authoritative the trixbox affordable and applied for barter accustomed with point and bang GUI interfaces.”

The trixbox arrangement uses a patent-pending, hybrid-hosted architecture, accumulation the allowances of a premise-based band-aid and hosted IP buzz system. As a hybrid-hosted solution, trixbox food analytical buzz arrangement abstracts deeply at Fonality’s accustomed abstracts centers. This affection ensures that in the accident a customer’s buzz arrangement adventures an abeyance or is damaged, business will be up and active aural one hour of rebooting the arrangement or accepting new equipment.

Offering abounding of the appearance of a premise-based system, the trixbox apparatus uses telephony interface boards or gateways to affix to bequest PSTN trunks, acquiescent top audio above and reliability. The arrangement is aswell proactively monitored and maintained.

Support affairs accredit technicians to accommodate real-time updates and accept arrangement alerts about the analytical arrangement apparatus so that problems can be adapted afore their impacts are felt. If a arrangement is damaged, a backup apparatus is cross-shipped to antidote the issue. Software upgrades are aswell completed automatically and during non-business hours. Advanced appearance and alarm aloofness annular out the premise-based benefits.

Like a hosted solution, users can abode chargeless VoIP calls amid offices; accomplish moves, adds and changes from any PC affiliated to the internet, application the Web-based Control Panel; and adviser alarm breeze and ability via advertisement tools. Companies can aswell seamlessly affix telecommuters and annex appointment locations with no agreement required.

“The trixbox band-aid offers believability and a affection set that our barter will adulation – and all at an affordable amount for baby to medium-sized businesses,” Lumpkin added.

For added advice on the trixbox by Fonality VoIP solution, acquaintance Alternate Access at (919) 831-1860 or appointment www.AlternateAccess.com.

About Alternate Access
Founded in 1993, Raleigh, North Carolina-based Alternate Access is adulatory 15 years of accouterment able business buzz systems to small-business and branch-office audience locally and nationwide. Their avant-garde buzz arrangement solutions advice access profits by advocacy agents achievement and efficiency, acceptable chump service, and abacus administration advertisement capabilities - all while abbreviating activity and basement costs. Products cover IP-PBX with Voice over IP, fax servers, unified messaging, Web collaboration, alternate articulation acknowledgment and alarm centermost applications, headsets and specialty phones. By employing all-encompassing acquaintance and best practices, award-winning Alternate Access works in affiliation with its barter to body artistic yet cost-effective solutions. For added advice on Alternate Access appointment www.AlternateAccess.com.

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